At MOHAK Spices, we are committed to delivering your favorite spices and masalas safely and efficiently across India.
Order Processing
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, sales events, or high-demand periods, processing times may be slightly longer.
Shipping Coverage
We currently deliver to most locations across India through trusted courier and logistics partners.
Estimated Delivery Time
Delivery timelines may vary depending on your location:
Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 4–7 business days
Remote Locations: 5–10 business days
Please note that these are estimated timelines and actual delivery may vary due to courier operations, weather conditions, government restrictions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer free shipping on selected orders, products, or promotional campaigns from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number and shipment details via email, SMS, or WhatsApp (where applicable).
Customers can use the tracking information to monitor the delivery status of their order.
Delivery Attempts
Our courier partners will make reasonable attempts to deliver your package. If delivery cannot be completed due to an incorrect address, recipient unavailability, or other customer-related issues, additional shipping charges may apply for re-delivery.
Damaged or Missing Packages
If you receive a damaged package or if any item is missing, please contact our customer support team within 48 hours of delivery and provide:
Order Number
Photographs of the package
Photographs of the product received
Description of the issue
Our team will investigate and provide an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. MOHAK Spices shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.
Delays Beyond Our Control
While we strive to ensure timely delivery, MOHAK Spices shall not be liable for delays caused by:
Natural disasters
Extreme weather conditions
Transport disruptions
Government regulations or restrictions
Courier service interruptions
Contact Us
For any shipping or delivery-related questions, please contact our customer support team through the contact information available on our website.
Thank you for choosing MOHAK Spices. We appreciate your trust and look forward to serving you.
